Delivery delays for messages sent from Gmail / Google Workspace

Summary

Delivery delays for messages sent from Gmail / Google Workspace

This incident has been resolved.

• Started

  Sep 22, 2026 · 10:08 AM

• Resolved

  Sep 23, 2026 · 7:58 AM

• Duration

  21h 50m

• Severity

  None

• ◐

  Investigating

  Sep 22 · 10:08 AM Exclaimer

  Exclaimer engineers are investigating a delivery delay affecting some messages sent from Gmail/Google Workspace to Exclaimer Cloud. Some of these messages may be retried by the sender and may appear as temporary deferrals rather than delivery failures. We are not currently aware of any confirmed message loss and will provide updates as we learn more.

• ◐

  Investigating

  Sep 22 · 10:15 AM Exclaimer

  We are continuing to investigate this issue.

• ◉

  Monitoring

  Sep 22 · 3:58 PM Exclaimer

  Our engineers have confirmed this issue was caused by a change on Google's side, that we have implemented a code change to mitigate and will continue to work with Google to address the issue.

• ✓

  Resolved

  Sep 23 · 7:58 AM Exclaimer

  This incident has been resolved.