Messages from Exclaimer Support not being received

Summary

Messages from Exclaimer Support not being received

Exclaimer staff have made an internal change, and monitoring indicates that the issue has now been completely resolved. If you have an open ticket with our support team and have not received a response this week, please follow up on your case via email or directly through our web portal. To access your current tickets and reply to our support team, please follow the steps provided in this guide: https://support.exclaimer.com/hc/en-gb/articles/9389259466141.

• Started

  Aug 27, 2026 · 10:14 AM

• Resolved

  Aug 28, 2026 · 8:35 AM

• Duration

  22h 20m

• Severity

  None

• ◆

  Identified

  Aug 27 · 10:14 AM Exclaimer

  Exclaimer support staff are currently addressing an issue that is affecting the delivery of email responses from our support team. If you have an ongoing support ticket, you can log in to the support portal to check for any potential updates and reply to the support engineer assigned to your case. You can access your current tickets and respond to the assigned Support Engineer by following the steps outlined in this guide: https://support.exclaimer.com/hc/en-gb/articles/9389259466141

• ✓

  Resolved

  Aug 28 · 8:35 AM Exclaimer

  Exclaimer staff have made an internal change, and monitoring indicates that the issue has now been completely resolved. If you have an open ticket with our support team and have not received a response this week, please follow up on your case via email or directly through our web portal. To access your current tickets and reply to our support team, please follow the steps provided in this guide: https://support.exclaimer.com/hc/en-gb/articles/9389259466141.