Exclaimer Status · History · Incident #62380

RESOLVED

Signature Designer not accessible, redirecting to Home

Minor · Started Aug 20, 2026 · 12:34 PM

  • Duration

    3h 34m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Signature Designer not accessible, redirecting to Home

Engineers have confirmed that the previous service alert has been resolved. The service is now back to full health and is working as normal. Thank you for your patience.


  • Started

    Aug 20, 2026 · 12:34 PM

  • Resolved

    Aug 20, 2026 · 4:08 PM

  • Duration

    3h 34m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Aug 20 · 12:34 PM Exclaimer

    Engineers are aware of an issue affecting the Signature Designer, which is preventing some customers from editing signature templates. There is no impact to mail flow or signature delivery at this time. We are investigating and will provide a further update within 60 minutes.

  • Monitoring

    Aug 20 · 12:59 PM Exclaimer

    Exclaimer engineers have resolved the issue, and customers should no longer experience any issues when using the Signature Designer. We are now monitoring for any further issues.

  • Resolved

    Aug 20 · 4:08 PM Exclaimer

    Engineers have confirmed that the previous service alert has been resolved. The service is now back to full health and is working as normal. Thank you for your patience.

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