Exclaimer Cloud pages not loading as expected

Summary

Exclaimer Cloud pages not loading as expected

Our engineers have monitored over the evening and confirmed this is now resolved

• Started

  Aug 18, 2026 · 8:31 AM

• Resolved

  Aug 19, 2026 · 8:20 AM

• Duration

  23h 49m

• Severity

  Minor

• ◐

  Investigating

  Aug 18 · 8:31 AM Exclaimer

  Exclaimer Engineers are aware of a transient issue that may cause certain pages, such as Branding, Campaigns, and Disclaimers, to fail to load for customers within the Exclaimer Portal. Remediation work is underway to restore access to these sections of the portal. Signatures are still being applied to Emails. If you are seeing that signatures are not being applied, please contact our support team, who will be happy to help.

• ◉

  Monitoring

  Aug 18 · 10:39 AM Exclaimer

  Our engineers have resolved the issue, and customers should no longer experience any issues when using the Exclaimer Cloud Portal. We are now monitoring to ensure stability remains. If you are continuing to see issues, please don't hesitate to contact our support team, who will be happy to help.

• ◉

  Monitoring

  Aug 18 · 12:23 PM Exclaimer

  Exclaimer Engineers are aware of reports of the Signature Designer failing to load for some customers. Initial remediation actions have been taken, and the Signature Designer should now load as expected for users. We are investigating the cause of the issue now

• ◆

  Identified

  Aug 18 · 1:21 PM Exclaimer

  We have identified an issue within the portal where some buttons are not responding to clicks for some users. Engineers are working now to resolve the issue.

• ◉

  Monitoring

  Aug 18 · 2:21 PM Exclaimer

  Engineers have been able to resolve the issue and have resumed monitoring for any further issues.

• ✓

  Resolved

  Aug 19 · 8:20 AM Exclaimer

  Our engineers have monitored over the evening and confirmed this is now resolved