Extole Status · History · Incident #88939

RESOLVED

Data Processing Delays

Minor · Started Jan 21, 2026 · 7:17 AM

Duration

2h 28m
Severity

Minor
Detection lead

—
User reports

—

Summary

Data Processing Delays

This incident has been resolved.

Started

Jan 21, 2026 · 7:17 AM
Resolved

Jan 21, 2026 · 9:45 AM
Duration

2h 28m
Severity

None

Event timeline

How this incident unfolded

◐

Investigating
Jan 21 · 7:17 AM Extole

We are investigating an issue causing delays in our data processing pipeline which is impacting updates to dashboard, no event loss or reward performance is impacted.
◆

Identified
Jan 21 · 9:19 AM Extole

The issue has been identified and a fix is being implemented.
◉

Monitoring
Jan 21 · 9:41 AM Extole

A fix has been implemented and we are monitoring the results.
✓

Resolved
Jan 21 · 9:45 AM Extole

This incident has been resolved.

Pattern

Other recent incidents

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