Data Processing Delays

Summary

Data Processing Delays

This incident has been resolved.

• Started

  Jan 21, 2026 · 7:17 AM

• Resolved

  Jan 21, 2026 · 9:45 AM

• Duration

  2h 28m

• Severity

  None

• ◐

  Investigating

  Jan 21 · 7:17 AM Extole

  We are investigating an issue causing delays in our data processing pipeline which is impacting updates to dashboard, no event loss or reward performance is impacted.

• ◆

  Identified

  Jan 21 · 9:19 AM Extole

  The issue has been identified and a fix is being implemented.

• ◉

  Monitoring

  Jan 21 · 9:41 AM Extole

  A fix has been implemented and we are monitoring the results.

• ✓

  Resolved

  Jan 21 · 9:45 AM Extole

  This incident has been resolved.