Ad serving and reporting affected by today's AWS outage

Summary

Ad serving and reporting affected by today's AWS outage

Ad serving is fully up to speed.

• Started

  Oct 20, 2025 · 11:10 AM

• Resolved

  Oct 20, 2025 · 4:44 PM

• Duration

  5h 34m

• Severity

  None

• ◉

  Monitoring

  Oct 20 · 11:10 AM FeedBlitz

  Due to today's AWS outage, ads may not be served correctly and reporting is not up to date. Our provider is working the issue, and we will update this incident when we can.

• ◉

  Monitoring

  Oct 20 · 12:28 PM FeedBlitz

  Our ad service has established an incident for this issue, which can be found at https://status.liveintent.com/incidents/jxgrnfkccwxl

• ◉

  Monitoring

  Oct 20 · 3:21 PM FeedBlitz

  Ads are now being served into RSS feeds and new mailings; it is unclear as to whether ads served that previously resulted in broken images for emails generated while AWS was unhappy will be served correctly if refreshed now, however. Some reporting has appeared, but it seems to be very much delayed today as the relevant AWS services recover.

• ✓

  Resolved

  Oct 20 · 4:44 PM FeedBlitz

  Ad serving is fully up to speed.