Figma Status · History · Incident #147852

RESOLVED

Figma agent and Figma Make increased errors rates.

Minor · Started Oct 13, 2026 · 10:25 AM

  • Duration

    27m

  • Severity

    Minor

  • Detection lead

    —

  • User reports

    —

Summary

Figma agent and Figma Make increased errors rates.

The issue is now resolved fully. Some users saw elevated error rates in Figma's AI features, including AI chat and Figma Make. Affected requests may have failed or needed a retry. We identified an issue with one of our providers and moved traffic to an alternate. Error rates have fully recovered. We are continuing to work with the provider to prevent this from happening again. We apologize for the disruption.


  • Started

    Oct 13, 2026 · 10:25 AM

  • Resolved

    Oct 13, 2026 · 10:52 AM

  • Duration

    27m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • ◐

    Investigating

    Oct 13 · 10:25 AM Figma

    We're investigating increased errors for Figma Make and Figma agent.

  • ◐

    Investigating

    Oct 13 · 10:26 AM Figma

    We are continuing to investigate this issue.

  • ◆

    Identified

    Oct 13 · 10:30 AM Figma

    The issue has been identified and a fix is being implemented.

  • ◉

    Monitoring

    Oct 13 · 10:32 AM Figma

    A fix has been implemented and we are monitoring the results.

  • ✓

    Resolved

    Oct 13 · 10:52 AM Figma

    The issue is now resolved fully. Some users saw elevated error rates in Figma's AI features, including AI chat and Figma Make. Affected requests may have failed or needed a retry. We identified an issue with one of our providers and moved traffic to an alternate. Error rates have fully recovered. We are continuing to work with the provider to prevent this from happening again. We apologize for the disruption.

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