FloQast Status · History · Incident #12087

RESOLVED

Egnyte Connection Errors

Major · Started Jun 2, 2026 · 8:46 AM

  • Duration

    2h 2m

  • Severity

    Major

  • Detection lead

  • User reports

Summary

Egnyte Connection Errors

We have released a fix for this issue, and customers using Egnyte should no longer be experiencing these errors. We are continuing to monitor to ensure stability, and a Root Cause Analysis will be shared here when available.


  • Started

    Jun 2, 2026 · 8:46 AM

  • Resolved

    Jun 2, 2026 · 10:48 AM

  • Duration

    2h 2m

  • Severity

    Major

Event timeline

How this incident unfolded

  • Investigating

    Jun 2 · 8:46 AM FloQast

    We are currently investigating reports of errors when refreshing reconciliations and uploading files for customers using our Egnyte integration.

  • Identified

    Jun 2 · 9:09 AM FloQast

    The issue has been identified and a fix is being implemented.

  • Resolved

    Jun 2 · 10:48 AM FloQast

    We have released a fix for this issue, and customers using Egnyte should no longer be experiencing these errors. We are continuing to monitor to ensure stability, and a Root Cause Analysis will be shared here when available.

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