Degraded network performance

Summary

Degraded network performance

This incident has been resolved, we apologize for the inconvenience caused.

• Started

  Jan 25, 2023 · 9:38 AM

• Resolved

  Jan 25, 2023 · 12:54 PM

• Duration

  3h 15m

• Severity

  Minor

• ◐

  Investigating

  Jan 25 · 9:38 AM FLOW by TIE Kinetix

  At this moment our Cloud provider is reporting network issues in their datacenters. Some FLOW modules could have a slow response or give a timeout. We will provide more information once we will receive an update from our cloud provider.

• ◆

  Identified

  Jan 25 · 10:17 AM FLOW by TIE Kinetix

  Our cloud provider has identified the network configuration issue and is working on a solution. The impact on our services are limited but we keep closely monitoring all connections. We will provide an update once we have more information.

• ◉

  Monitoring

  Jan 25 · 11:29 AM FLOW by TIE Kinetix

  The cause of the network outage at the cloud provider has been identified and a fix has been deployed. The problems should be resolved now but we keep closely monitoring our systems. We apologize for the inconvenience caused.

• ✓

  Resolved

  Jan 25 · 12:54 PM FLOW by TIE Kinetix

  This incident has been resolved, we apologize for the inconvenience caused.