FreshBooks Status · History · Incident #12119

RESOLVED

FreshBooks - Access Issues

Minor · Started Jan 20, 2026 · 12:29 PM

  • Duration

    1h 10m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

FreshBooks - Access Issues

We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.


  • Started

    Jan 20, 2026 · 12:29 PM

  • Resolved

    Jan 20, 2026 · 1:40 PM

  • Duration

    1h 10m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Jan 20 · 12:29 PM FreshBooks

    We’re currently experiencing an issue which may prevent users from accessing certain features within FreshBooks. As a result, you may experience problems while we work to fix the problem. We will post another update as soon as we have more information.

  • Monitoring

    Jan 20 · 1:33 PM FreshBooks

    We have fixed the issue impacting FreshBooks, and will continue to monitor it to ensure there’s no further issues. Feel free to check back here for any further updates.

  • Resolved

    Jan 20 · 1:40 PM FreshBooks

    We have resolved the issue impacting FreshBooks. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.

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