FreshBooks Status · History · Incident #12133

RESOLVED

FreshBooks - Investigating Issue

Minor · Started Sep 18, 2025 · 1:16 PM

  • Duration

    1h 36m

  • Severity

    Minor

  • Detection lead

    —

  • User reports

    —

Summary

FreshBooks - Investigating Issue

We have resolved the issue impacting Bank Import. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.


  • Started

    Sep 18, 2025 · 1:16 PM

  • Resolved

    Sep 18, 2025 · 2:53 PM

  • Duration

    1h 36m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • ◐

    Investigating

    Sep 18 · 1:16 PM FreshBooks

    We’re currently investigating reports of an issue with Bank Import on FreshBooks. Some customer may experience issues when connecting their bank. We will post updates as soon as we have them.

  • ✓

    Resolved

    Sep 18 · 2:53 PM FreshBooks

    We have resolved the issue impacting Bank Import. Thank you for your patience while we worked to fix the issue. Check back here for any further updates.

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