FreshBooks Status · History · Incident #12135

RESOLVED

FreshBooks - Access Issues

Major · Started Sep 11, 2025 · 12:08 PM

Duration

39m
Severity

Major
Detection lead

—
User reports

—

Summary

FreshBooks - Access Issues

This incident has been resolved.

Started

Sep 11, 2025 · 12:08 PM
Resolved

Sep 11, 2025 · 12:48 PM
Duration

39m
Severity

Major

Event timeline

How this incident unfolded

◐

Investigating
Sep 11 · 12:08 PM FreshBooks

We’re currently experiencing an issue which may prevent new users from accessing FreshBooks after signing up. Our team is currently investigating the cause and we'll post updates as soon as possible.
◉

Monitoring
Sep 11 · 12:29 PM FreshBooks

A fix has been implementing and we are monitoring the results.
✓

Resolved
Sep 11 · 12:48 PM FreshBooks

This incident has been resolved.

Pattern

Other recent incidents

Browse full incident history →

Get an email when FreshBooks opens, updates or resolves an incident.

Add it as a dependency monitor. The Free plan includes one.

Start Monitoring Free