GetResponse Status · History · Incident #151472

RESOLVED

File uploads temporarily unavailable in Webinars

Minor · Started Oct 21, 2026 · 3:26 PM

  • Duration

    3h 24m

  • Severity

    Minor

  • Detection lead

    —

  • User reports

    —

Summary

File uploads temporarily unavailable in Webinars

This incident has been resolved.


  • Started

    Oct 21, 2026 · 3:26 PM

  • Resolved

    Oct 21, 2026 · 6:50 PM

  • Duration

    3h 24m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • ◆

    Identified

    Oct 21 · 3:26 PM GetResponse

    As a preventive security measure, our webinar service provider has temporarily disabled file uploads, such as presentations and logo images. In the meantime, you can show presentations and documents to your attendees using screen sharing. All other webinar features, including live events, chat, polls and recording, work as usual. We'll post an update as soon as file uploads are available again. Thank you for your patience.

  • ✓

    Resolved

    Oct 21 · 6:50 PM GetResponse

    This incident has been resolved.

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