Gitbook Status · History · Incident #124862

RESOLVED

500 errors on some *.gitbook.io published sites

Major · Started May 4, 2026 · 11:55 AM

Duration

2h 4m
Severity

Major
Detection lead

—
User reports

—

Summary

500 errors on some *.gitbook.io published sites

We issued a fix and have monitored the results of that fix. Pages are now loading at normal rates and our logs are looking healthy.

Started

May 4, 2026 · 11:55 AM
Resolved

May 4, 2026 · 2:00 PM
Duration

2h 4m
Severity

Major

Event timeline

How this incident unfolded

◐

Investigating
May 4 · 11:55 AM Gitbook

We’re currently investigating an issue affecting some published sites on `*.gitbook.io`
✓

Resolved
May 4 · 3:00 PM Gitbook

We issued a fix and have monitored the results of that fix. Pages are now loading at normal rates and our logs are looking healthy.

Pattern

Other recent incidents

Browse full incident history →

Get an email when Gitbook opens, updates or resolves an incident.

Add it as a dependency monitor. The Free plan includes one.

Start Monitoring Free