Gitbook Status · History · Incident #124877

RESOLVED

Degraded API performance

Major · Started Mar 27, 2026 · 2:43 PM

  • Duration

    4h 4m

  • Severity

    Major

  • Detection lead

  • User reports

Summary

Degraded API performance

Indicators are pointing to a healthy state now after the fix. Everything should be operating well.


  • Started

    Mar 27, 2026 · 2:43 PM

  • Resolved

    Mar 27, 2026 · 6:47 PM

  • Duration

    4h 4m

  • Severity

    Major

Event timeline

How this incident unfolded

  • Investigating

    Mar 27 · 2:43 PM Gitbook

    We are currently experiencing a degradation in API performance causing various endpoints to hang.

  • Monitoring

    Mar 27 · 2:55 PM Gitbook

    We have identified the issue and have mitigated it. We are currently monitoring the API and working on a root-cause fix.

  • Monitoring

    Mar 27 · 4:48 PM Gitbook

    We have issued the root-cause fix and are monitoring the results.

  • Resolved

    Mar 27 · 6:47 PM Gitbook

    Indicators are pointing to a healthy state now after the fix. Everything should be operating well.

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