Git Sync causing missing page content

Summary

Git Sync causing missing page content

This incident has been resolved. The build change that caused the Git Sync issue was rolled back, and Git Sync operations are now working normally. Affected spaces have been restored. If you still see missing or empty content in any space, please contact our support team at [support@gitbook.com](mailto:support@gitbook.com) and we will investigate promptly.

• Started

  Nov 2, 2026 · 1:56 PM

• Resolved

  Nov 2, 2026 · 7:09 PM

• Duration

  5h 13m

• Severity

  Major

• ◐

  Investigating

  Nov 2 · 1:56 PM Gitbook

  We are investigating an issue where Git Sync operations can cause page content to become empty. Our team is working urgently to resolve this.

• ◉

  Monitoring

  Nov 2 · 3:32 PM Gitbook

  Cause identified as a build tooling change that affected Git Sync. The change has been rolled back, so new Git Sync operations are no longer affected. Recovery of affected spaces started at 15:00 GMT.

• ✓

  Resolved

  Nov 2 · 7:09 PM Gitbook

  This incident has been resolved. The build change that caused the Git Sync issue was rolled back, and Git Sync operations are now working normally. Affected spaces have been restored. If you still see missing or empty content in any space, please contact our support team at [support@gitbook.com](mailto:support@gitbook.com) and we will investigate promptly.