Gitbook Status · History · Incident #156335

RESOLVED

GitBook services unavailable

Critical · Started Nov 2, 2026 · 8:26 PM

  • Duration

    8h 25m

  • Severity

    Critical

  • Detection lead

    —

  • User reports

    —

Summary

GitBook services unavailable

This incident should be fully resolved. We are continuing our monitoring on the security incident more recently.


  • Started

    Nov 2, 2026 · 8:26 PM

  • Resolved

    Nov 3, 2026 · 4:52 AM

  • Duration

    8h 25m

  • Severity

    Critical

Event timeline

How this incident unfolded

  • ◆

    Identified

    Nov 2 · 8:26 PM Gitbook

    We’re currently investigating an issue affecting logging in to the GitBook app via SSO, as well as published sites that use authenticated access. Users may be unable to sign in, and visitors to authenticated sites may be unable to load content. Public sites are not affected and are loading as normal. Our team is actively working on a fix and we’ll share another update as soon as we have more information.

  • ◉

    Monitoring

    Nov 3 · 3:37 AM Gitbook

    The incident has now been mitigated and all published content, editing, and Git services are back up. We are continuing to monitor and will post a detailed post-mortem in the next 24 hours.

  • ◉

    Monitoring

    Nov 3 · 3:40 AM Gitbook

    Both app and public content components are operational.

  • ✓

    Resolved

    Nov 3 · 12:52 PM Gitbook

    This incident should be fully resolved. We are continuing our monitoring on the security incident more recently.

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