SSL Certificates Degraded

Minor · Started Oct 15, 2026 · 9:09 PM

Duration

Ongoing
Severity

Minor
Detection lead

—
User reports

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Summary

SSL Certificates Degraded

Action Required for Some SSL Certificates If you received an email or SMS from GoDaddy about replacing your SSL certificate or your website is now showing a security warning such as 'Not Secure' or 'Your connection is not private'. Please complete the required steps found below: https://www.godaddy.com/help/rekey-my-certificate-4976 Customer's can use this to confirm whether their installed certificate needs any additional action: http://ssltools.godaddy.com/cert-check

Started

Oct 15, 2026 · 9:09 PM
Status

Investigating
Duration

Ongoing
Severity

Minor

Event timeline

How this incident unfolded

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Investigating
Oct 15 · 9:09 PM GoDaddy

We are currently investigating an issue affecting the issuance and renewal of SSL certificates.
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Investigating
Oct 19 · 5:38 PM GoDaddy

Action Required for Some SSL Certificates If you received an email or SMS from GoDaddy about replacing your SSL certificate, the communication is legitimate and action is required. Please complete the required steps by Wednesday, October 21 at 12 PM PT to avoid potential certificate-related downtime. Your current certificate remains secure. https://www.godaddy.com/help/rekey-my-certificate-4976
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Investigating
Oct 20 · 4:37 PM GoDaddy

Action Required for Some SSL Certificates If you received an email or SMS from GoDaddy about replacing your SSL certificate, the communication is legitimate and action is required. Please complete the required steps by Wednesday, October 21 at 12 PM PT to avoid potential certificate-related downtime. Your current certificate remains secure. https://www.godaddy.com/help/what-is-the-cpcps-certificate-profile-bug-43095 Customer's can use this to confirm whether their installed certificate needs any additional action: http://ssltools.godaddy.com/cert-check
◐

Investigating
Oct 21 · 7:55 PM GoDaddy

Action Required for Some SSL Certificates If you received an email or SMS from GoDaddy about replacing your SSL certificate or your website is now showing a security warning such as 'Not Secure' or 'Your connection is not private'. Please complete the required steps found below: https://www.godaddy.com/help/rekey-my-certificate-4976 Customer's can use this to confirm whether their installed certificate needs any additional action: http://ssltools.godaddy.com/cert-check