Elevated Write Latency and Errors for Grafana Cloud in GCP Saudi Arabia

Summary

Elevated Write Latency and Errors for Grafana Cloud in GCP Saudi Arabia

We've identified the issue as related to an increase in latency and errors rates with our cloud provider's infrastructure. We are working with the provider on a root cause analysis. The service has recovered and is operating normally.

• Started

  Oct 3, 2026 · 1:53 PM

• Resolved

  Oct 3, 2026 · 7:43 PM

• Duration

  5h 49m

• Severity

  None

• ◐

  Investigating

  Oct 3 · 1:53 PM Grafana

  Between 12:44 and 13:15 UTC, Grafana Cloud experienced elevated write latency and errors across multiple products, including Logs, Metrics, and Traces. Services have recovered and the underlying issue is being investigated and actively monitored.

• ◉

  Monitoring

  Oct 3 · 1:54 PM Grafana

  A fix has been implemented and we are monitoring the results.

• ◉

  Monitoring

  Oct 3 · 3:07 PM Grafana

  The issue is currently resolved but we are continuing to investigate and monitor things at this time.

• ✓

  Resolved

  Oct 3 · 7:43 PM Grafana

  We've identified the issue as related to an increase in latency and errors rates with our cloud provider's infrastructure. We are working with the provider on a root cause analysis. The service has recovered and is operating normally.