IRM Unable to Send SMS to Thailand, Bangladesh, and Austrian Numbers

Minor · Started Oct 5, 2026 · 4:17 PM

Duration

Ongoing
Severity

Minor
Detection lead

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User reports

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Summary

IRM Unable to Send SMS to Thailand, Bangladesh, and Austrian Numbers

This issue is also impacting numbers from Thailand and Bangladesh. The title of this status page has been updated to reflect this. Users should configure mobile push or phone calls as notifications. We are working on a resolution, and we will provide another update as soon as we have more information to share.

Started

Oct 5, 2026 · 4:17 PM
Status

Identified
Duration

Ongoing
Severity

Minor

Event timeline

How this incident unfolded

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Investigating
Oct 5 · 4:17 PM Grafana

We are currently investigating an issue impacting all SMS attempts to Austria for IRM. All SMS attempts to Austria for IRM are currently blocked. We are working on a resolution, and an update will follow as soon as we have more info. Users should configure mobile push or phone calls as notifications.
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Identified
Oct 5 · 9:47 PM Grafana

The issue has been identified. We are working on a resolution, but do not have an ETA at this time. We will provide another update as soon as we have more information to share. Users should configure mobile push or phone calls as notifications.
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Identified
Oct 6 · 1:42 PM Grafana

This issue is also impacting numbers from Thailand and Bangladesh. The title of this status page has been updated to reflect this. Users should configure mobile push or phone calls as notifications. We are working on a resolution, and we will provide another update as soon as we have more information to share.