Elevated Trace Ingestion Latency and Errors for Grafana Cloud Traces in AWS Germany

Summary

Elevated Trace Ingestion Latency and Errors for Grafana Cloud Traces in AWS Germany

Between 09:31 and 10:13 UTC on 23 October 2026 (42 minutes), Grafana Cloud Traces in AWS Germany experienced elevated ingestion latency and intermittent trace write failures, affecting both direct trace ingestion and ingestion via the OpenTelemetry endpoint. All services are now operating normally.

• Started

  Oct 23, 2026 · 9:31 AM

• Resolved

  Oct 23, 2026 · 10:16 AM

• Duration

  44m

• Severity

  Major

• ◐

  Investigating

  Oct 23 · 9:31 AM Grafana

  We are investigating elevated latency and intermittent errors when ingesting traces for Grafana Cloud Traces in AWS Germany. Customers may see delayed trace ingestion and failed trace writes. Next update by 10:30 UTC.

• ✓

  Resolved

  Oct 23 · 10:16 AM Grafana

  Between 09:31 and 10:13 UTC on 23 October 2026 (42 minutes), Grafana Cloud Traces in AWS Germany experienced elevated ingestion latency and intermittent trace write failures, affecting both direct trace ingestion and ingestion via the OpenTelemetry endpoint. All services are now operating normally.