Elevated Request Errors for Grafana Across Multiple Regions

Summary

Elevated Request Errors for Grafana Across Multiple Regions

Between approximately 12:10 UTC and 13:22 UTC on 3 November (about 1 hour 12 minutes), Grafana across multiple Grafana Cloud regions experienced elevated request errors, causing slow-loading or failing dashboards and Explore queries. The issue has been resolved and service has been fully restored.

• Started

  Nov 3, 2026 · 12:40 PM

• Resolved

  Nov 3, 2026 · 1:42 PM

• Duration

  1h 1m

• Severity

  Minor

• ◐

  Investigating

  Nov 3 · 12:40 PM Grafana

  We are investigating some failed requests affecting Grafana across multiple Grafana Cloud regions, beginning at approximately 12:10 UTC. Customers may see slow-loading or failing dashboards and Explore queries, and some requests may time out or be cancelled. Our engineers are actively investigating. Next update by 13:30 UTC.

• ◆

  Identified

  Nov 3 · 12:57 PM Grafana

  We have identified the cause of the elevated request errors affecting Grafana across multiple Grafana Cloud regions and are applying mitigation. Customers may still see slow-loading or failing dashboards and Explore queries while recovery continues. Next update by 13:30 UTC.

• ◉

  Monitoring

  Nov 3 · 1:00 PM Grafana

  We have identified the cause of the elevated request errors affecting Grafana across multiple Grafana Cloud regions and have applied a mitigation. We are seeing early signs of recovery and are monitoring closely. Customers may still see slow-loading or failing dashboards and Explore queries while recovery continues. Next update by 13:30 UTC.

• ◉

  Monitoring

  Nov 3 · 1:28 PM Grafana

  We have identified the cause of the elevated request errors affecting Grafana across multiple Grafana Cloud regions and have applied a mitigation. We are seeing signs of recovery and are continuing to monitor closely. Customers may still see slow-loading or failing dashboards and Explore queries while recovery continues. Next update by 14:00 UTC.

• ✓

  Resolved

  Nov 3 · 1:42 PM Grafana

  Between approximately 12:10 UTC and 13:22 UTC on 3 November (about 1 hour 12 minutes), Grafana across multiple Grafana Cloud regions experienced elevated request errors, causing slow-loading or failing dashboards and Explore queries. The issue has been resolved and service has been fully restored.