Honestly Status · History · Incident #62530

RESOLVED

Email delivery temporarily unavailable

Major · Started Jan 21, 2026 · 7:00 PM

  • Duration

    14h 20m

  • Severity

    Major

  • Detection lead

  • User reports

Summary

Email delivery temporarily unavailable

21.01.2026 - 7pm CET We’re currently experiencing an issue with our email service. Emails such as survey invitations, reminders, and notifications are not being sent at this time. 22.01.2026 - 9:20 am CET - Update The fix as been applied. All services are working again.


  • Started

    Jan 21, 2026 · 7:00 PM

  • Resolved

    Jan 22, 2026 · 9:20 AM

  • Duration

    14h 20m

  • Severity

    Major

Event timeline

How this incident unfolded

  • Resolved

    Jan 22 · 9:47 AM Honestly

    21.01.2026 - 7pm CET We’re currently experiencing an issue with our email service. Emails such as survey invitations, reminders, and notifications are not being sent at this time. 22.01.2026 - 9:20 am CET - Update The fix as been applied. All services are working again.

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