Hootsuite Status · History · Incident #140464

RESOLVED

Issues authenticating Thread accounts with Hootsuite

Minor · Started Sep 23, 2026 · 3:58 AM

  • Duration

    4h 2m

  • Severity

    Minor

  • Detection lead

    —

  • User reports

    —

Summary

Issues authenticating Thread accounts with Hootsuite

This incident has been resolved.


  • Started

    Sep 23, 2026 · 3:58 AM

  • Resolved

    Sep 23, 2026 · 8:00 AM

  • Duration

    4h 2m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • ◉

    Monitoring

    Sep 23 · 3:58 AM Hootsuite

    Hi there! We are currently experiencing an issue impacting Threads integrations within Hootsuite. As a result, you may encounter errors when attempting to authenticate or reconnect your Threads accounts. Our engineering team is actively investigating the root cause, and we are working to resolve this as quickly as possible. We appreciate your patience and will share an update as soon as new details are available.

  • ◉

    Monitoring

    Sep 23 · 4:21 AM Hootsuite

    We are continuing to monitor for any further issues.

  • ◉

    Monitoring

    Sep 23 · 6:46 AM Hootsuite

    We're pleased to inform you that the issue affecting Authenticating Threads profiles in Hootsuite has been successfully resolved. Thank you for your patience and cooperation.

  • ✓

    Resolved

    Sep 23 · 8:00 AM Hootsuite

    This incident has been resolved.

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