Experiencing login issues with Mozilla Firefox & Safari

Summary

Experiencing login issues with Mozilla Firefox & Safari

We have resolved the issues related to the login flow when accessing the Hootsuite platform via Safari 26.6 and Mozilla Firefox version 153.01. If you continue to have issues logging into your Hootsuite dashboard via Safari or Mozilla Firefox please reach out to our customer support team. Thank you for your patience.

• Started

  Jul 30, 2026 · 7:28 AM

• Resolved

  Jul 30, 2026 · 8:11 AM

• Duration

  42m

• Severity

  Minor

• ◐

  Investigating

  Jul 30 · 7:28 AM Hootsuite

  We are aware of some issues impacting the login flow when accessing the Hootsuite platform via Safari 26.6 and Mozilla Firefox version 153.01, when upon clicking "Sign In," the page reloads and clears all entered credentials without redirecting to the dashboard or displaying an error message. While we are currently unable to reproduce the issue, our team is actively investigating and will provide further updates as they become available. Thank you for your kind patience and understanding.

• ✓

  Resolved

  Jul 30 · 8:11 AM Hootsuite

  We have resolved the issues related to the login flow when accessing the Hootsuite platform via Safari 26.6 and Mozilla Firefox version 153.01. If you continue to have issues logging into your Hootsuite dashboard via Safari or Mozilla Firefox please reach out to our customer support team. Thank you for your patience.