Some HubSpot tools may be unavailable for some users

Summary

Some HubSpot tools may be unavailable for some users

Between 10:37 AM EDT (UTC -04:00) and 10:53 AM EDT (UTC -04:00), many customers in all affected regions experienced issues with sales tools. This was caused by a server impairment. As of 10:53 AM EDT (UTC -04:00), our sales tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

• Started

  Sep 23, 2026 · 11:05 AM

• Resolved

  Sep 23, 2026 · 11:17 AM

• Duration

  12m

• Severity

  None

• ◐

  Investigating

  Sep 23 · 11:05 AM HubSpot

  From 10:27 to 10:53 ET, sequence enrollments were unavailable for some customers

• ✓

  Resolved

  Sep 23 · 11:17 AM HubSpot

  Between 10:37 AM EDT (UTC -04:00) and 10:53 AM EDT (UTC -04:00), many customers in all affected regions experienced issues with sales tools. This was caused by a server impairment. As of 10:53 AM EDT (UTC -04:00), our sales tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.