HubSpot Status · History · Incident #152986

RESOLVED

Some HubSpot tools may be unavailable for some users

Minor · Started Oct 23, 2026 · 12:07 PM

  • Duration

    2h 47m

  • Severity

    Minor

  • Detection lead

    —

  • User reports

    Peak 2/hr

Summary

Some HubSpot tools may be unavailable for some users

Between 11:28 AM EDT (UTC -04:00) and 2:43 PM EDT (UTC -04:00), many customers in North America experienced issues accessing HubSpot.com and various tools. This was caused by underlying network connectivity issues. As of 2:43 PM EDT (UTC -04:00), the networking issue has been addressed and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.


  • Started

    Oct 23, 2026 · 12:07 PM

  • Resolved

    Oct 23, 2026 · 2:55 PM

  • Duration

    2h 47m

  • Severity

    None

Event timeline

How this incident unfolded

  • ◐

    Investigating

    Oct 23 · 12:07 PM HubSpot

    HubSpot is currently unavailable for users in North America due to a Cloudflare outage - https://www.cloudflarestatus.com/incidents/sufgcbe8rrwt We are working with Cloudflare to resolve the issue, and we'll update this page when we have more information. We will be back with an update within 30 minutes.

  • ◉

    Monitoring

    Oct 23 · 12:32 PM HubSpot

    We've addressed the issue that caused HubSpot to be unavailable to users in North America since 11:28 AM EDT (UTC -04:00). We're monitoring performance closely to ensure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.

  • ✓

    Resolved

    Oct 23 · 2:55 PM HubSpot

    Between 11:28 AM EDT (UTC -04:00) and 2:43 PM EDT (UTC -04:00), many customers in North America experienced issues accessing HubSpot.com and various tools. This was caused by underlying network connectivity issues. As of 2:43 PM EDT (UTC -04:00), the networking issue has been addressed and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

User reports · incident window

Report volume over time

Hourly report count. Red bars mark the incident window.

Peak: 2 reports/hr

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