inbound Status · History · Incident #63044

RESOLVED

Email Address alias creation failing.

Critical · Started Nov 7, 2025 · 6:22 PM

Duration

54m
Severity

Critical
Detection lead

—
User reports

—

Summary

Email Address alias creation failing.

New email addresses/aliases for inbound emails are currently degraded. New email addresses can not be created and will fail silently.

Started

Nov 7, 2025 · 6:22 PM
Resolved

Nov 7, 2025 · 7:17 PM
Duration

54m
Severity

Critical

Event timeline

How this incident unfolded

◐

Investigating
Nov 7 · 6:22 PM inbound

Users cannot create new email addresses.
◆

Identified
Nov 7 · 6:52 PM inbound

Found a solution and working to get it implemented.
✓

Resolved
Nov 7 · 7:17 PM inbound

New email addresses/aliases for inbound emails are currently degraded. New email addresses can not be created and will fail silently.

Pattern

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