IONOS Status · History · Incident #146335

RESOLVED

Sending Messages Through MyWebsite is Currently Unavailable

Minor · Started Oct 8, 2026 · 11:55 AM

  • Duration

    22h 8m

  • Severity

    Minor

  • Detection lead

    —

  • User reports

    —

Summary

Sending Messages Through MyWebsite is Currently Unavailable

The issue has been resolved.


  • Started

    Oct 8, 2026 · 11:55 AM

  • Resolved

    Oct 9, 2026 · 10:03 AM

  • Duration

    22h 8m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • ◆

    Identified

    Oct 8 · 11:55 AM IONOS

    Due to a technical issue, all functionalities for sending e-mails (e.g. contact form, booking press) of our MyWebsite Now products are currently unavailable. We apologize for any inconvenience caused.

  • ◆

    Identified

    Oct 8 · 4:50 PM IONOS

    Our technicians are currently working on resolving this issue.

  • ◆

    Identified

    Oct 9 · 1:16 AM IONOS

    We are still working on resolving this issue. More information will follow soon.

  • ◆

    Identified

    Oct 9 · 4:03 AM IONOS

    We have found the cause for the disruption and are working on resolving it.

  • ✓

    Resolved

    Oct 9 · 10:03 AM IONOS

    The issue has been resolved.

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