Degraded performance of JIRA

Summary

Degraded performance of JIRA

On September 1, some JIRA users may have experienced performance degradation affecting forms functionality. The issue has now been resolved, and the service is operating normally for all affected customers.

• Started

  Sep 1, 2026 · 5:09 PM

• Resolved

  Sep 1, 2026 · 9:35 PM

• Duration

  4h 26m

• Severity

  Minor

• ◐

  Investigating

  Sep 1 · 5:09 PM Jira Software

  We are actively investigating reports of performance degradation affecting forms functionality. We will share updates here as more information is available.

• ◆

  Identified

  Sep 1 · 6:27 PM Jira Software

  We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience forms not working as expected. We will continue to share additional updates here as more information is available.

• ◆

  Identified

  Sep 1 · 8:33 PM Jira Software

  Our teams continue to work on the mitigation. We will continue to share additional updates here as more information is available.

• ◉

  Monitoring

  Sep 1 · 9:24 PM Jira Software

  The performance degradation of JIRA has been resolved, and services are now operating normally for all affected customers. We will continue to monitor performance closely to confirm stability.

• ✓

  Resolved

  Sep 1 · 9:35 PM Jira Software

  On September 1, some JIRA users may have experienced performance degradation affecting forms functionality. The issue has now been resolved, and the service is operating normally for all affected customers.