Kinsta Status · History · Incident #153931

RESOLVED

MFA emails not being sent for MyKinsta

Major · Started Oct 26, 2026 · 6:13 PM

  • Duration

    1h 43m

  • Severity

    Major

  • Detection lead

    —

  • User reports

    —

Summary

MFA emails not being sent for MyKinsta

Following continued monitoring, we can confirm that MyKinsta email functionality has been operating normally, with no further issues observed. If you are still experiencing issues, please email us at support@kinsta.com.


  • Started

    Oct 26, 2026 · 6:13 PM

  • Resolved

    Oct 26, 2026 · 7:56 PM

  • Duration

    1h 43m

  • Severity

    Major

Event timeline

How this incident unfolded

  • ◐

    Investigating

    Oct 26 · 6:13 PM Kinsta

    We are investigating issues with MFA emails for login requests that are not being sent.

  • ◉

    Monitoring

    Oct 26 · 7:06 PM Kinsta

    We have identified the issue as being with our upstream email provider, and a fix has been implemented. Please attempt to log in again if you were not receiving the MFA emails previously. We have been notified by our internal teams that the emails were queued and are being sent first, so there may be some delay in emails being sent until those can be processed. If you are still experiencing issues, please email us at support@kinsta.com.

  • ✓

    Resolved

    Oct 26 · 7:56 PM Kinsta

    Following continued monitoring, we can confirm that MyKinsta email functionality has been operating normally, with no further issues observed. If you are still experiencing issues, please email us at support@kinsta.com.

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