Kinsta Status · History · Incident #153931
RESOLVEDMFA emails not being sent for MyKinsta
Major · Started Oct 26, 2026 · 6:13 PM
Kinsta Status · History · Incident #153931
RESOLVEDMajor · Started Oct 26, 2026 · 6:13 PM
Duration
1h 43m
Severity
Major
Detection lead
—
User reports
—
Summary
Following continued monitoring, we can confirm that MyKinsta email functionality has been operating normally, with no further issues observed. If you are still experiencing issues, please email us at support@kinsta.com.
Started
Oct 26, 2026 · 6:13 PM
Resolved
Oct 26, 2026 · 7:56 PM
Duration
1h 43m
Severity
Major
Event timeline
Investigating
Oct 26 · 6:13 PM KinstaWe are investigating issues with MFA emails for login requests that are not being sent.
Monitoring
Oct 26 · 7:06 PM KinstaWe have identified the issue as being with our upstream email provider, and a fix has been implemented. Please attempt to log in again if you were not receiving the MFA emails previously. We have been notified by our internal teams that the emails were queued and are being sent first, so there may be some delay in emails being sent until those can be processed. If you are still experiencing issues, please email us at support@kinsta.com.
Resolved
Oct 26 · 7:56 PM KinstaFollowing continued monitoring, we can confirm that MyKinsta email functionality has been operating normally, with no further issues observed. If you are still experiencing issues, please email us at support@kinsta.com.
Pattern
Downloadable Backup actions are stuck in processing status in the MyKinsta Dashboard.
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