Kinsta Status · History · Incident #6486

RESOLVED

Service disruption at the Northern Virginia (Ashburn) data center

Major · Started Aug 17, 2026 · 9:09 PM

  • Duration

    5h 29m

  • Severity

    Major

  • Detection lead

  • User reports

Summary

Service disruption at the Northern Virginia (Ashburn) data center

This incident has been resolved.


  • Started

    Aug 17, 2026 · 9:09 PM

  • Resolved

    Aug 18, 2026 · 2:39 AM

  • Duration

    5h 29m

  • Severity

    Major

Event timeline

How this incident unfolded

  • Investigating

    Aug 17 · 9:09 PM Kinsta

    Our Engineers are investigating reports of a service disruption affecting sites in the Northern Virginia (Ashburn) data center. We are working to restore service to affected sites as quickly as possible.

  • Investigating

    Aug 17 · 10:16 PM Kinsta

    We are actively investigating this issue and sincerely apologize for any inconvenience it may cause.

  • Identified

    Aug 18 · 12:17 AM Kinsta

    Our Systems Engineering team is currently working on a solution for this issue. We will provide updates as soon as they are available.

  • Monitoring

    Aug 18 · 12:37 AM Kinsta

    A fix has been implemented and we are monitoring the results.

  • Identified

    Aug 18 · 1:32 AM Kinsta

    We are currently investigating an issue causing some sites to return 520 errors. Our Engineering team has identified the cause and is working on fixing the affected sites. We will provide updates as we continue to work on the issue.

  • Monitoring

    Aug 18 · 1:52 AM Kinsta

    The issue causing some sites to return 520 errors has been fixed. Our Engineering team is continuing to monitor the affected sites to make sure everything remains stable.

  • Resolved

    Aug 18 · 2:39 AM Kinsta

    This incident has been resolved.

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