Login and page loading issues

Summary

Login and page loading issues

Customers can now log in to Klaviyo and load pages normally, and the system remains stable. This incident has been resolved.

• Started

  Oct 8, 2026 · 11:00 AM

• Resolved

  Oct 8, 2026 · 12:13 PM

• Duration

  1h 12m

• Severity

  Critical

• ◐

  Investigating

  Oct 8 · 11:00 AM Klaviyo

  We are investigating reports that some customers are unable to log in to Klaviyo or are seeing pages load slowly or not at all. Our team is actively working to restore normal access. We will share another update as soon as we have more information.

• ◐

  Investigating

  Oct 8 · 11:29 AM Klaviyo

  We are continuing to investigate issues preventing some customers from logging in to Klaviyo or loading pages in the app. We have not seen any impact to campaign or flow sending. We will share another update as soon as we have more information.

• ◆

  Identified

  Oct 8 · 11:49 AM Klaviyo

  The issue has been identified and a fix is being implemented.

• ◉

  Monitoring

  Oct 8 · 12:06 PM Klaviyo

  A fix has been deployed, and customers should now be able to log in to Klaviyo and load pages normally. If you were logged out during this incident, you may need to log in again. We continue to monitor closely and appreciate your patience throughout this incident.

• ✓

  Resolved

  Oct 8 · 12:13 PM Klaviyo

  Customers can now log in to Klaviyo and load pages normally, and the system remains stable. This incident has been resolved.