Elevated error rates in the LaunchDarkly application

Summary

Elevated error rates in the LaunchDarkly application

This incident has been resolved.

• Started

  Oct 2, 2026 · 7:10 AM

• Resolved

  Oct 3, 2026 · 2:05 AM

• Duration

  18h 54m

• Severity

  Minor

• ◆

  Identified

  Oct 2 · 7:10 AM LaunchDarkly

  We're investigating elevated error rates affecting the LaunchDarkly web application and API. Some requests may fail or time out intermittently, including custom role management. We'll share an update as we learn more.

• ◆

  Identified

  Oct 2 · 10:29 AM LaunchDarkly

  Identified. We've identified the cause of the elevated error rates and are working on a fix. Customers may still be unable to list, search, or assign custom roles; existing roles continue to be enforced. Most other features are operating normally, though some requests may fail intermittently. We'll share another update as recovery progresses.

• ◉

  Monitoring

  Oct 2 · 6:26 PM LaunchDarkly

  Monitoring. We've applied a fix and error rates have returned to normal, including custom role listing, search, and assignment. We're continuing to monitor while we complete recovery work.

• ✓

  Resolved

  Oct 3 · 2:05 AM LaunchDarkly

  This incident has been resolved.