Investigating - Known Impact

Summary

Investigating - Known Impact

The issue with Observability Traces has been resolved. Missing trace data has been recovered.

• Started

  Jul 31, 2026 · 10:44 AM

• Resolved

  Jul 31, 2026 · 3:54 PM

• Duration

  5h 10m

• Severity

  Minor

• ◐

  Investigating

  Jul 31 · 10:44 AM LaunchDarkly

  All customers are experiencing missing Observability Traces starting July 30th at 5:16pm PT. We are investigating and will provide updates as they become available. Trace data is not lost and we are working to recover it.

• ◆

  Identified

  Jul 31 · 10:59 AM LaunchDarkly

  Customers are experiencing missing Observability Traces ingested from July 30th 5:16pm until July 31st 10:59am PT. Observability Logs / Metrics are unaffected. We have identified the issue and are continuing our work to recover the missing Traces data.

• ◉

  Monitoring

  Jul 31 · 2:58 PM LaunchDarkly

  The issue with Observability Traces has been identified and a fix has been implemented. We have recovered most trace data that was missing from July 30th 5:16pm to July 31st 10:59am PT. We will resolve the incident once we fully complete data recovery (expected to complete by 5pm PT).

• ✓

  Resolved

  Jul 31 · 3:54 PM LaunchDarkly

  The issue with Observability Traces has been resolved. Missing trace data has been recovered.