Loops Status · History · Incident #63937

RESOLVED

Delay in email metric processing

Minor · Started Sep 11, 2026 · 1:16 PM

  • Duration

    1h 33m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Delay in email metric processing

The metrics processing pipeline has caught up. No metrics were lost, this was only a delay in processing.


  • Started

    Sep 11, 2026 · 1:16 PM

  • Resolved

    Sep 11, 2026 · 2:49 PM

  • Duration

    1h 33m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Sep 11 · 1:16 PM Loops

    Email metrics may be slow to appear or not appear on refresh. We are currently investigating the issue.

  • Identified

    Sep 11 · 2:40 PM Loops

    We're continuing to make progress processing a backlog of email metrics.

  • Resolved

    Sep 11 · 2:49 PM Loops

    The metrics processing pipeline has caught up. No metrics were lost, this was only a delay in processing.

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