Investigating Issues

Summary

Investigating Issues

This incident is now fully resolved, and all systems have returned to normal operations. We sincerely apologize for the inconvenience this caused and deeply appreciate your patience. We are currently conducting a comprehensive post-mortem review to understand the root cause and prevent future occurrences. We are working closely with our partners and will share a detailed incident report with you once the review is complete.

• Started

  Feb 27, 2026 · 4:49 PM

• Resolved

  Feb 28, 2026 · 12:21 AM

• Duration

  7h 31m

• Severity

  Critical

• ◐

  Investigating

  Feb 27 · 4:49 PM MailerLite

  We are currently investigating reports of **MailerLite** connectivity issues. Our engineering team is looking into the root cause and we will provide an update as soon as more information is available.

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  Identified

  Feb 27 · 5:07 PM MailerLite

  We have identified the cause of the issues affecting **MailerLite**. A fix is currently being implemented. We will provide another update once the mitigation is underway.

• ◆

  Identified

  Feb 27 · 5:39 PM MailerLite

  We've identified an issue with our upstream provider and are working closely with them to restore full service. Apologies for the disruption!

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  Identified

  Feb 27 · 6:04 PM MailerLite

  We have found the issue, and we are mitigating, we will update you shortly once we start to see signs of recovery.

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  Identified

  Feb 27 · 6:28 PM MailerLite

  We have mitigated the issues affecting the application and are working to restore the remaining affected items.

• ◆

  Identified

  Feb 27 · 7:10 PM MailerLite

  We are still working to mitigate all affected areas, we are working with our upstream provider and migrating workloads.

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  Identified

  Feb 27 · 8:14 PM MailerLite

  Our team is actively working to mitigate the issue and closely monitoring the system. Please note that you may experience delays, as we are currently processing a significant backlog of sendings and automated tasks. Thank you for your patience.

• ◆

  Identified

  Feb 27 · 8:58 PM MailerLite

  Our team is actively working to mitigate the issue and closely monitoring the system. Please note that you may experience delays, as we are currently processing a significant backlog of sendings and automated tasks. Thank you for your patience.

• ◆

  Identified

  Feb 27 · 9:25 PM MailerLite

  We are implementing fixes and monitoring the results. While the system recovers, we are working through a heavy backlog of sendings and automations, so please expect delays in these areas until the queue clears. Thank you for your patience.

• ◆

  Identified

  Feb 27 · 10:03 PM MailerLite

  Sendings and automations queue has fully cleared, and processing times have returned to normal. Stats are slightly delayed but we expect this to clear very quickly. Websites and landing pages are being restored. Thank you for your patience.

• ◆

  Identified

  Feb 27 · 11:08 PM MailerLite

  We are actively restoring all websites and landing pages. We apologize for the interruption and appreciate your patience while we get everything back up and running.

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  Identified

  Feb 27 · 11:37 PM MailerLite

  We are pleased to report that all landing pages have been successfully restored and are fully operational. Our team is now focusing entirely on restoring the remaining websites. We appreciate your continued patience and will provide another update as soon as all services are back online.

• ✓

  Resolved

  Feb 28 · 12:21 AM MailerLite

  This incident is now fully resolved, and all systems have returned to normal operations. We sincerely apologize for the inconvenience this caused and deeply appreciate your patience. We are currently conducting a comprehensive post-mortem review to understand the root cause and prevent future occurrences. We are working closely with our partners and will share a detailed incident report with you once the review is complete.