Mailgun Status · History · Incident #62695

RESOLVED

Microsoft Incident Resulting in Delivery Issues to M365

Minor · Started Sep 4, 2026 · 5:20 AM

  • Duration

    34m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Microsoft Incident Resulting in Delivery Issues to M365

Microsoft has resolved the underlying issue, we are seeing deliveries to M365 process normally.


  • Started

    Sep 4, 2026 · 5:20 AM

  • Resolved

    Sep 4, 2026 · 5:54 AM

  • Duration

    34m

  • Severity

    None

Event timeline

How this incident unfolded

  • Monitoring

    Sep 4 · 5:20 AM Mailgun

    Starting around 08:00 UTC, Microsoft began experiencing an incident causing an increased volume of deferred emails across all M365 regions. The affected responses are returning "451 4.7.500 Server busy". Our teams are actively monitoring the situation. Sending to other email providers is not affected.

  • Monitoring

    Sep 4 · 5:22 AM Mailgun

    We are continuing to monitor for any further issues.

  • Resolved

    Sep 4 · 5:54 AM Mailgun

    Microsoft has resolved the underlying issue, we are seeing deliveries to M365 process normally.

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