Mailgun Status · History · Incident #62712

RESOLVED

Event Log Delays in US Region

Minor · Started Aug 31, 2026 · 7:47 AM

  • Duration

    7h 14m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Event Log Delays in US Region

Event queues have caught up and events are processing normally.


  • Started

    Aug 31, 2026 · 7:47 AM

  • Resolved

    Aug 31, 2026 · 3:01 PM

  • Duration

    7h 14m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Identified

    Aug 31 · 7:47 AM Mailgun

    We are currently experiencing delays in event log processing in our US region.

  • Identified

    Aug 31 · 8:29 AM Mailgun

    We are continuing to work on a fix for this issue.

  • Identified

    Aug 31 · 9:24 AM Mailgun

    We are continuing to work on a fix for this issue.

  • Identified

    Aug 31 · 10:05 AM Mailgun

    We are continuing to work on a fix for this issue.

  • Identified

    Aug 31 · 10:56 AM Mailgun

    We are putting a fix in place for this issue. There is significant backlogs of event logs to process. We update the expected time of resolution when available.

  • Identified

    Aug 31 · 11:59 AM Mailgun

    The delays in event processing are reducing. We expect all delays to be resolved in the next 3 hours.

  • Identified

    Aug 31 · 12:38 PM Mailgun

    The event processing backlog is steadily decreasing, and we’re continuing to monitor the recovery.

  • Identified

    Aug 31 · 1:13 PM Mailgun

    The event processing backlog is steadily decreasing, and we’re continuing to monitor the recovery. We expect all delays to be resolved in the next 2 hours.

  • Identified

    Aug 31 · 1:43 PM Mailgun

    The event processing backlog is steadily decreasing, and we’re continuing to monitor the recovery.

  • Identified

    Aug 31 · 2:28 PM Mailgun

    The event processing backlog is steadily decreasing, and we’re continuing to monitor the recovery. We expect all delays to be resolved within the hour.

  • Resolved

    Aug 31 · 3:01 PM Mailgun

    Event queues have caught up and events are processing normally.

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