Mailgun Status · History · Incident #62757

RESOLVED

Click and Open Tracking Degraded (US Regions)

Major · Started Aug 10, 2026 · 10:32 PM

  • Duration

    1h 35m

  • Severity

    Major

  • Detection lead

    —

  • User reports

    —

Summary

Click and Open Tracking Degraded (US Regions)

This incident has been resolved.


  • Started

    Aug 10, 2026 · 10:32 PM

  • Resolved

    Aug 11, 2026 · 12:07 AM

  • Duration

    1h 35m

  • Severity

    Major

Event timeline

How this incident unfolded

  • ◐

    Investigating

    Aug 10 · 10:32 PM Mailgun

    We are currently experiencing a denial of service attack against our click and open tracking servers in our US regions. Remediation work is underway. Some requests may time out or fail at this time.

  • ◆

    Identified

    Aug 10 · 10:32 PM Mailgun

    The issue has been identified and a fix is being implemented.

  • ◉

    Monitoring

    Aug 10 · 11:54 PM Mailgun

    A fix has been implemented and we are monitoring the results.

  • ✓

    Resolved

    Aug 11 · 12:07 AM Mailgun

    This incident has been resolved.

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