Make Status · History · Incident #6034

RESOLVED

Scenario executions delayed in eu1.make.celonis.com

Minor · Started Jul 30, 2026 · 12:32 PM

  • Duration

    1d 1h 19m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Scenario executions delayed in eu1.make.celonis.com

Unexpected database load from another Make component caused a CPU spike that delayed scenario executions in eu1.make.celonis.com. This has been addressed and the zone is operating normally.


  • Started

    Jul 30, 2026 · 12:32 PM

  • Resolved

    Jul 31, 2026 · 1:51 PM

  • Duration

    1d 1h 19m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Jul 30 · 12:32 PM Make

    Some scenarios in eu1.make.celonis.com may have experienced delayed starts between 11:32 and 12:06 CEST. The situation is stable and our engineers continue to work to prevent it from from reoccurring.

  • Identified

    Jul 30 · 12:32 PM Make

    The issue has been identified.

  • Monitoring

    Jul 30 · 1:19 PM Make

    eu1.make.celonis.com remains stable and scenario executions are running as expected. We are continuing to monitor the zone closely and will provide a final update once we have confirmed stability.

  • Resolved

    Jul 31 · 1:51 PM Make

    Unexpected database load from another Make component caused a CPU spike that delayed scenario executions in eu1.make.celonis.com. This has been addressed and the zone is operating normally.

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