Merge Freeze Status · History · Incident #124921

RESOLVED

Long github auth callback duration

Major · Started Jan 20, 2026 · 2:30 AM

  • Duration

    < 1m

  • Severity

    Major

  • Detection lead

  • User reports

Summary

Long github auth callback duration

Users reported difficulty logging in and very slow and unresponsive page loading. Investigation revealed that API calls to github auth were taking a very long time (up to over a minute) and causing downstream application issues (slow page loading after login and difficulty switching github organizations).


  • Started

    Jan 20, 2026 · 2:30 AM

  • Resolved

    Jan 20, 2026 · 2:30 AM

  • Duration

    < 1m

  • Severity

    Major

Event timeline

How this incident unfolded

  • Resolved

    Jan 21 · 11:55 AM Merge Freeze

    Users reported difficulty logging in and very slow and unresponsive page loading. Investigation revealed that API calls to github auth were taking a very long time (up to over a minute) and causing downstream application issues (slow page loading after login and difficulty switching github organizations).

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