Miro Status · History · Incident #3212

RESOLVED

Some users experienced issues with AI features

Major · Started Apr 28, 2026 · 3:14 PM

  • Duration

    23m

  • Severity

    Major

  • Detection lead

  • User reports

Summary

Some users experienced issues with AI features

Following continued monitoring after mitigation was applied, we can confirm that the issue has been fully resolved and all affected AI-powered functionality is operating normally. We apologize again for the inconvenience caused.


  • Started

    Apr 28, 2026 · 3:14 PM

  • Resolved

    Apr 28, 2026 · 3:38 PM

  • Duration

    23m

  • Severity

    Major

Event timeline

How this incident unfolded

  • Monitoring

    Apr 28 · 3:14 PM Miro

    Between 15:40 CEST and 16:34 CEST on April 28, 2026, Sidekicks, diagram creation, and other AI moderation-dependent functionality were affected due to elevated error rates in our content moderation service. The issue has been resolved, and all systems are now operating normally. We apologize for the inconvenience caused.

  • Resolved

    Apr 28 · 3:38 PM Miro

    Following continued monitoring after mitigation was applied, we can confirm that the issue has been fully resolved and all affected AI-powered functionality is operating normally. We apologize again for the inconvenience caused.

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