Degraded Query API Performance impacting US Projects

Summary

Degraded Query API Performance impacting US Projects

This incident has been resolved.

• Started

  Aug 26, 2026 · 2:39 PM

• Resolved

  Aug 26, 2026 · 3:45 PM

• Duration

  1h 6m

• Severity

  Major

• ◐

  Investigating

  Aug 26 · 2:39 PM Mixpanel

  Mixpanel is experiencing degraded Query API performance, resulting in HTTP 500 responses when querying reports for projects with US Data Residency. Projects with EU and IN Data Residency remain unaffected. We appreciate your patience while our engineers work to restore normal functionality. We will post progress updates on our status page. If you have any questions, please <a href="https://mixpanel.com/get-support">contact support.</a>

• ◆

  Identified

  Aug 26 · 3:11 PM Mixpanel

  The issue has been identified and a fix is being implemented.

• ◉

  Monitoring

  Aug 26 · 3:28 PM Mixpanel

  A fix has been implemented, and we're seeing improved success rates for the Query API. We will continue monitoring to ensure stability.

• ✓

  Resolved

  Aug 26 · 3:45 PM Mixpanel

  This incident has been resolved.