SSO sign-in and SCIM provisioning issues

Summary

SSO sign-in and SCIM provisioning issues

All impacted services have now fully recovered.

• Started

  Sep 18, 2026 · 11:00 PM

• Resolved

  Sep 18, 2026 · 11:18 PM

• Duration

  18m

• Severity

  None

• ◆

  Identified

  Sep 18 · 11:00 PM OpenAI

  Some users are unable to sign in with single sign-on (SSO). User and group provisioning through SCIM is also affected. We are working on implementing a mitigation.

• ◉

  Monitoring

  Sep 18 · 11:10 PM OpenAI

  We have applied the mitigation and are monitoring the recovery.

• ✓

  Resolved

  Sep 18 · 11:18 PM OpenAI

  All impacted services have now fully recovered.