OpenAI Status · History · Incident #142793

RESOLVED

Elevated error rates for ChatGPT Pro and Plus users

Minor · Started Sep 30, 2026 · 5:47 AM

  • Duration

    7h 35m

  • Severity

    Minor

  • Detection lead

    —

  • User reports

    —

Summary

Elevated error rates for ChatGPT Pro and Plus users

All impacted services have now fully recovered.


  • Started

    Sep 30, 2026 · 5:47 AM

  • Resolved

    Sep 30, 2026 · 1:23 PM

  • Duration

    7h 35m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • ◆

    Identified

    Sep 30 · 5:47 AM OpenAI

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  • ◉

    Monitoring

    Sep 30 · 5:56 AM OpenAI

    We have applied the mitigation and are monitoring the recovery.

  • ◉

    Monitoring

    Sep 30 · 10:36 AM OpenAI

    All impacted services are recovered, we are continuing to monitor for any reoccurrence.

  • ✓

    Resolved

    Sep 30 · 1:23 PM OpenAI

    All impacted services have now fully recovered.

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