ChatGPT Work seeing elevated errors and latency

Summary

ChatGPT Work seeing elevated errors and latency

All impacted services have now fully recovered.

• Started

  Aug 31, 2026 · 3:04 PM

• Resolved

  Aug 31, 2026 · 8:28 PM

• Duration

  5h 23m

• Severity

  Major

• ◆

  Identified

  Aug 31 · 3:04 PM OpenAI

  We have identified that users are experiencing elevated latency for the impacted services. We are working on implementing a mitigation.

• ◆

  Identified

  Aug 31 · 3:21 PM OpenAI

  We have identified that users are experiencing elevated errors for the impacted services. Plus users are particularly impacted, where Work mode is currently unavailable. We are working on implementing a mitigation.

• ◆

  Identified

  Aug 31 · 4:02 PM OpenAI

  User across multiple subscription plans may be unable to start or continue tasks in ChatGPT Work. We are continuing to work on a mitigation.

• ◆

  Identified

  Aug 31 · 5:01 PM OpenAI

  User across multiple subscription plans may be unable to start or continue tasks in ChatGPT Work. We We are continuing work on implementing a mitigation.

• ◆

  Identified

  Aug 31 · 5:52 PM OpenAI

  User across multiple subscription plans may be unable to start or continue tasks in ChatGPT Work. We are continuing work on implementing a mitigation.

• ◆

  Identified

  Aug 31 · 7:29 PM OpenAI

  User across multiple subscription plans may be unable to start or continue tasks in ChatGPT Work. We are continuing work on implementing a mitigation.

• ◉

  Monitoring

  Aug 31 · 8:01 PM OpenAI

  We have applied a mitigation and are monitoring recovery.

• ✓

  Resolved

  Aug 31 · 8:28 PM OpenAI

  All impacted services have now fully recovered.