[GRA5/GRA7][Compute - Instance] - Some Instances incident notification

Summary

[GRA5/GRA7][Compute - Instance] - Some Instances incident notification

We had an incident on Compute - Instance offer which has now been resolved. Here are some supplementary details : <b>Start time :</b> 04/10/2026 13:36 UTC <b>End time :</b> 04/10/2026 13:38 UTC <b>Impacted Service(s) :</b> Some instances in the GRA5 and GRA7 regions were unreachable via public and vRack network. <b>Customers Impact :</b> Some customers were temporarily unable to access instances located on the specified regions. <b>Root Cause :</b> A service disruption occurred due to an unexpected infrastructure failure. We thank you for your understanding and patience throughout this incident.

• Started

  Oct 4, 2026 · 1:47 PM

• Resolved

  Oct 4, 2026 · 1:47 PM

• Duration

  < 1m

• Severity

  None

• ✓

  Resolved

  Oct 4 · 1:47 PM OVHcloud

  We had an incident on Compute - Instance offer which has now been resolved. Here are some supplementary details : <b>Start time :</b> 04/10/2026 13:36 UTC <b>End time :</b> 04/10/2026 13:38 UTC <b>Impacted Service(s) :</b> Some instances in the GRA5 and GRA7 regions were unreachable via public and vRack network. <b>Customers Impact :</b> Some customers were temporarily unable to access instances located on the specified regions. <b>Root Cause :</b> A service disruption occurred due to an unexpected infrastructure failure. We thank you for your understanding and patience throughout this incident.