[AP-SOUTH-MUM-1][Storage] - S3 Object Storage incident notification

Summary

[AP-SOUTH-MUM-1][Storage] - S3 Object Storage incident notification

We are pleased to inform you that the incident affecting our Object Storage offering in AP-SOUTH-MUM-1 region has been resolved. <b>Start time :</b> 15/10/2026 11:30 UTC <b>End time :</b> 15/10/2026 15:05 UTC <b>Root Cause :</b> This incident was caused by another incident : https://network.status-ovhcloud.com/incidents/h9zynmg40bbz We apologize for any inconvenience caused and appreciate your understanding.

• Started

  Oct 15, 2026 · 12:24 PM

• Resolved

  Oct 16, 2026 · 8:21 AM

• Duration

  19h 56m

• Severity

  Major

• ◉

  Monitoring

  Oct 15 · 12:24 PM OVHcloud

  Service has been fully restored since 15/10/2026 11:35 UTC. Monitoring remains active to ensure long-term stability. Here are some supplementary details : <b>Start time :</b> 15/10/2026 11:30 UTC <b>Impacted Service(s) :</b> Disconnection and 503 errors observed on S3 Object Storage. <b>Customers Impact :</b> Customers were temporarily facing disconnection and 503 errors when trying to access and use their objects located in AP-SOUTH-MUM-1. <b>Root Cause :</b> This incident is caused by another incident : https://network.status-ovhcloud.com/incidents/h9zynmg40bbz We apologize for any inconvenience caused and appreciate your understanding.

• ◆

  Identified

  Oct 15 · 3:28 PM OVHcloud

  We are currently experiencing an incident affecting our Object Storage offering in the AP-SOUTH-MUM-1 region. The root cause has been identified. Please find the details of this incident below : <b>Start time :</b> 15/10/2026 11:30 UTC <b>Impacted Service(s) :</b> S3 Object Storage is experiencing disconnections and 503 errors in the AP-SOUTH-MUM-1 region. <b>Customers Impact :</b> Customers may experience disconnections and 503 errors when accessing, uploading or retrieving their objects stored in the specified region. <b>Root Cause :</b> This incident is caused by another incident : https://network.status-ovhcloud.com/incidents/h9zynmg40bbz <b>Ongoing Actions :</b> Our teams are actively working to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

• ✓

  Resolved

  Oct 16 · 8:21 AM OVHcloud

  We are pleased to inform you that the incident affecting our Object Storage offering in AP-SOUTH-MUM-1 region has been resolved. <b>Start time :</b> 15/10/2026 11:30 UTC <b>End time :</b> 15/10/2026 15:05 UTC <b>Root Cause :</b> This incident was caused by another incident : https://network.status-ovhcloud.com/incidents/h9zynmg40bbz We apologize for any inconvenience caused and appreciate your understanding.