Pencil Status · History · Incident #41030
RESOLVEDLogin Issue on app.trypencil.com
Major · Started Aug 3, 2026 · 3:58 AM
Pencil Status · History · Incident #41030
RESOLVEDMajor · Started Aug 3, 2026 · 3:58 AM
Duration
18m
Severity
Major
Detection lead
—
User reports
—
Summary
This incident has been resolved.
Started
Aug 3, 2026 · 3:58 AM
Resolved
Aug 3, 2026 · 4:17 AM
Duration
18m
Severity
Major
Event timeline
Investigating
Aug 3 · 3:58 AM PencilWe are currently investigating an issue affecting login to app.trypencil.com. Some users may be unable to sign in or may experience errors during authentication. Our team is actively working to identify the root cause and restore normal service as quickly as possible. We apologize for the inconvenience and appreciate your patience. We will provide another update as soon as we have more information.
Investigating
Aug 3 · 4:16 AM PencilWe are continuing to investigate this issue.
Resolved
Aug 3 · 4:17 AM PencilThis incident has been resolved.
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